Our Mission

Gary Stock

Founder

While SGA has grown steadily since its founding in 1982, Gary’s motto has never changed: “First listen to our partners, then make it happen!” His dedication to fostering a strong leadership team over the years now allows him to pursue his passion for ministry in South America and Alaskan fishing adventures.

Mike Stock

CEO

From a young software engineer who authored many aspects of SGA’s core accounting system in the late 1990s to its CEO today, Mike has always been focused on how to best serve SGA’s partners. He continually strives to eliminate roadblocks for staff so they can flourish in their roles and as a team. His Central Pennsylvania home is well suited to his love of snowboarding and dislike of coconut.

Andrew Harchak

COO

Andrew worked as a software developer for seven years before finding his home at SGA in 2011. His inquisitive nature and ability to dream big help him to propel SGA’s product development, as well as fuel his passion for international travel. He has lived in Brazil for four years, backpacked 7,000 miles across seven African nations, and visited 27 countries (and counting!)

Deb Stock

CFO

Deb has been at SGA since its founding and knows the SGA Accounting system inside and out. She loves helping people, whether it's answering support questions for an SGA client or teaching a new skill to one of her 23 grandkids! She is happiest surrounded by the noise and chaotic fun that comes with a large family gathering, whether it be sharing a meal, sing-a-longs, or playing backyard sports.

Jeff Stock

CTO

Jeff began coding in high school and has been with SGA since 1998. He is the primary architect of both SGA Accounting and the SGA Pulse member management system. He now leads the development team and provides technical vision and oversight across all systems. Outside of work he is a devoted husband and father of five who still finds time for the occasional mountain bike ride or round of disc golf.

Ed Watkins

VP of Product Advancement — SGA Accounting

Ed is a CPA who has worked in industries as varied as Aerospace & Defense, Healthcare, and now Non-Profit. He has used a wide range of ERP platforms, and his experience being "on the other side of the screen" helps him design new SGA features. He is a self-proclaimed electronics nerd, especially audio/video. Give him a massive screen, surround sound, and a good movie...and skittles, and he could disappear for days.

Lisa Szucs

Pulse Director

Lisa spent 15 years in non-profit administration before joining SGA in 2018. Her prior YMCA experience — from working part-time at the front desk to serving as Senior Membership Director to leading her Ys conversion to SGA Pulse — continually informs her support of clients and design of new system features. She loves cooking for family and organizing events; give her a date, theme and budget, and she’ll put together a guaranteed good time.

Janice Illig

Senior Conversion Specialist

Janice has been part of the SGA family since 1997. She is a problem solver by nature with an analytical mind who loves to conjure up multiple ways to accomplish a mission and weigh them all to find the best solution. Those skills serve her well as a data analyst at SGA, but may not be as appreciated by her husband when it comes to rearranging or remodeling the house.

Lou Coxe

Senior Support Specialist

Lou joined SGA in 2012, bringing with him the knowledge and insight gained over 23 years as the CFO of the YMCA of Delaware. He greatly enjoys being able to still help Ys across the country, both in systems design and direct support. Although his hitchhiking days are behind him — he once thumbed it halfway across the USA! — he still travels often and stays active by hiking, biking, playing tennis, and trying to keep up with his grandchildren.

Jaye Helm

Senior Support Specialist

Before SGA, Jaye dedicated 20 years to the YMCA. During that time, he had the opportunity to serve in many roles, including CFO. Known for his problem-solving and training skills, he prioritized staff efficiency and community service. Key achievements include funding new YMCA sites and fostering team development. Valuing collective success, Jaye focuses on patience and effective communication. Outside work, he enjoys family time, coaching baseball, golfing, and reading. At SGA, Jaye aims to boost client success and support the YMCA's mission.

Amy Lyttle

Controller

With 25 years of entrepreneurial experience running her own cleaning business, Amy is a pro at handling contracts, overseeing employees, and handling administrative duties (headaches included, but she laughs it off!). Outside of work, Amy is all about laughter, spending time with her large extended family, music-related adventures, movie quotes, and chocolate. If she won the lottery, you'd find her with her feet in the sand, listening to the ocean. Fun fact: Amy is a proud parent of five, sparking reactions that range from surprise to "are-you-insane?" amusement!

Stacey Davis

Accounting Support Director

Stacey is a self-proclaimed talker, so fielding support calls and talking through potential solutions with clients has been a natural fit since she joined SGA in 2017. For now, she loves weekends camping at the lake with her husband and kids, but hopes that one day they can live full-time out of an RV while traveling all across the United States.

Sheena Hissong

Accounting Implementation Specialist

Sheena is a natural cheerleader, whether it’s providing guidance to new SGA clients or encouraging her daughters at gymnastics meets and soccer games. Although sadly her culinary degree has not been enjoyed by the SGA team since remote work began, her prior experience as a trainer at another accounting software provider allowed her to make an immediate impact when she joined the SGA team in 2019.

Brittany Knox

Accounting Support Technician

Brittany’s background in communications helps her to build meaningful relationships with SGA clients, understand their questions and challenges, and provide clear direction. Outside of work, family time is her priority; from building sandcastles at the beach to reading together before bed, she is focused on making memories with her three children.

Pilar Serrato

Accounting Support Technician/Cultural Liaison

Pilar is from Lambayeque, Peru and bilingual in Spanish and English. She credits being the youngest of nine siblings for her perpetual patience and ability to get along with everyone. Although she won many city-wide running events as a kid, she now prefers to spend her spare time crafting, baking, binge watching her latest favorite series, going to concerts, biking, traveling, and doting on her 12 nieces and nephews.

Juda Luna

Accounting Support Technician

Juda’s background as an accountant, including several years of audit work, and his knack for analytical thinking make him a valuable addition to our team. At SGA, he thrives in the supportive and encouraging work environment, embracing the opportunity to learn from his colleagues and always going the extra mile. Beyond numbers, Juda's passions include soccer, drumming, biking, gym workouts, and quality time with family and church. He dreams of one day opening a school.

Jan Barton

Accounting Support Technician

Jan has worked in accounting for many years (we won't mention how many!) and has worn almost every accounting hat along the way, from her first job as a drug store clerk to owning her own bookkeeping business to eventually serving as Controller in the nonprofit sector. Known for her talkative nature, Jan thrives on client interactions and is eager to share her experience and knowledge. Jan’s varied interests include sewing, crochet, painting, bass fishing, gardening, camping, and her new favorite hobby – beekeeping!

Johanna Stock

Accounting Support Technician

Johanna has a background in administration and accounting, and brings valuable experience working with nonprofits. She has a passion for numbers and truly enjoys the work she does in the accounting field. As a mother of five, Johanna values family time and brings a warm, service-minded approach to everything she does. She joins our team with a desire to help and serve others while doing work she genuinely enjoys.

Shannon Cole-Kellogg

Pulse Support Manager

Shannon enlisted in the US Army in high school and credits her 10 years of military service for her attention to detail and ability to adapt to changes quickly. She then worked in the YMCA membership department for several years before coming to SGA, so she can easily understand and relate to the needs of Y staff and members. She loves going four wheeling with her kids or doing anything outdoorsy.

Mark Johnson

Pulse Support Technician

Mark is passionate about the YMCA and its mission. He worked for the Y for over 12 years in membership, marketing, and wellness roles before coming to SGA Pulse, and he still teaches Zumba and strength classes regularly. Mark is a self-described big "kid" who loves Star Wars, Star Trek, G.I. Joe, and his obsession: Masters of the Universe. He also enjoys running and traveling, but his ultimate passion is going on cruises. If he could, he would live the rest of his life on a cruise ship.

Saralyn Szucs

Pulse Support Technician

Saralyn's enthusiasm for building relationships and taking on challenges makes her a strong asset to SGA. She enjoys outdoor activities like hunting, fishing, and spending summers on the lake. A country music fan, she loves keeping up with her favorite artists. In her free time, she explores her creative side through drawing and graphic design.

Linsey McFetridge

Client Solutions Specialist

Linsey thrives on challenges and has a diverse professional background, including nursing and restaurant management. Since joining SGA in 2018, she has become a key player in sales and marketing, driving client acquisition and business growth. Linsey combines her expertise in understanding SGA's products with her knack for crafting tailored solutions that meet client needs. She is also skilled in data analysis and enjoys helping clients develop insightful reports using SGA's tools. Although she once dreamed of performing on Broadway, she now delights in singing in her kitchen while cooking and engaging in craft projects.

Cindy McGinnis

Implementation Specialist

Cindy brings nearly 20 years of YMCA experience and leadership to our team. With prior roles spanning membership to software administration and finance support, Cindy is uniquely positioned to guide new Pulse partners through the conversion and setup process. Outside of work, you'll find Cindy in the garden, chasing warmer weather with her husband, or jamming to country tunes.

Sara Hinds

Project Manager

Sara brings well over a decade of professional cat herding — uh, we mean project management — experience to her position. She has supported YMCA clients in the past and is thrilled to do so again, this time in a smaller, family-oriented company. Sara loves organizing, planning, and working with a team to see a project through. Not quite as much as she loves peanut butter, but close. Outside of work, Sara can usually be found on the baseball field or hockey rink bleachers cheering on her two sons.

Clarissa Hoagland

Support Technician

Clarissa comes to SGA from the YMCA and has worked in online training development and user documentation for 20+ years, earning her Learning Management Design credentials in 2019. She enjoys helping individuals feel at ease by making software learning easy and comprehensive. Outside of work, Clarissa enjoys spending time with her family and watching documentaries on British and American history. She loves getting back to sweet home Alabama, especially during fall football season in Auburn!

Dylan Brinkley

Senior UI Designer and Software Developer

Dylan’s background in graphic design gives him a unique, creative perspective in his role at SGA, while his competitive nature from years of playing sports gives him the never quit attitude needed when the going gets tough. He enjoys disc golf and cycling in his free time, and, should he ever win the lottery, plans to leave the software world behind to become a legendary race car owner and driver.

Jacob Fuller

Junior Web Developer & Designer

Jacob is a web designer and digital creator based in Branson, Missouri, with a knack for turning ideas into eye-catching visuals. He earned his B.S. in Digital Marketing with a minor in Computer Science from Southwest Baptist University. Whether he’s designing sleek websites, crafting logos, or dreaming up fun campaigns, Jacob brings creativity and a love for storytelling to every project. He also volunteers in media production and enjoys making things that connect and inspire.

Judah Stock

Jr. Software Developer

With a fondness for coding and spreadsheets, Judah is right at home at SGA. He values flexibility at work and is looking forward to finding and growing into his niche. Outside the office, he enjoys gaming, time with his girlfriend, and watching anime. If he wins the lottery, he plans to invest wisely and buy a house.

Kaden Lyttle

Jr. Software Developer

Kaden has always been the go-to person for all things tech-related in his family, so pursuing programming and web design is a natural fit. Kaden values the lively atmosphere at SGA, especially when lunch is involved. His other passions include rhythm games, platformers and other video games, game design, anime and manga, visual novels, writing, DnD and other tabletop RPGs, graphic and web design, numbers, speedrunning, ARGs, the internet, history, and really obscure topics.

Aaron Harchak

IT Director

Before pursuing a career in IT, Aaron worked many seemingly unrelated jobs; milking cows, construction, EMS, lab technician, mechanic, and practiced as a doctor of chiropractic. His varied experience taught him that with dedication you can learn almost anything, and that has served him well in the ever-evolving world of technology. In his free time, he enjoys whitewater canoeing, mountain biking, skiing, metal fabricating, and anything mechanical.

Dave Stock

IT Administrator

Dave’s interests are as varied as the challenges he faces in his IT role. He likes trees, fire, scotch, cookies, mazes, guitars, sweatpants, post-impressionism, audio equipment, riddles, chess, drums, batman, comedians, pianos, sushi, movie reviews, baseball, ghost stuff, hot sauce, sandals, snowboarding, magicians, satire news, aviation, dogs, stained cherry, bratwurst, grandfather clocks, guinness chips, and long lists.

Timothy Card

IT Support

Tim completed his degree in information technology and worked in IT positions at Sheetz and several other companies before joining the SGA team in 2019. He spends most weekends gaming with friends or entertaining his beloved corgi Poncho with rockstar-esque bass guitar performances.

Ethan Stock

Technician

Ethan Stock brings a passion for technology and a talent for hands-on problem-solving to SGA. He excels in tinkering with hardware, setting up software, and diving into project details. Outside work, Ethan enjoys playing the saxophone, gaming, cycling, and spending time with his family and Dachshund. He also dreams of learning automotive work to take on future projects.